| Program Title | Managing ICT for Results: Customer-centric Computer Services |
| Type of Program | Enterprise Management |
| Training Modality | This three-year program utilizes online collaborative training, distance learning and semi-annual workshops. |
| Description | This program introduces future managers to the ins and outs of
running an information technology lab, such as
Database applications are developed in collaboration and shared among the participants. Seminar participants (2-3 per organization) are expected to routinely discuss management issues and share/compare their data with colleagues and coaches from other universities in Nigeria and the U.S. This is conducted via email and the Internet. The goal is that participants can manage their current staff, create global support networks and improve the delivery of services on their campuses. |
| Background Information |
An organization is only as effective as its leaders. The manager who understands the ongoing repair and maintenance of those systems is much more likely to procure adequate funding from those who control the purse strings. Decision management tools - like databases, spreadsheets, project management software, and customer satisfaction surveys - can unlock leaders' potential to create discipline and consistency in projects campuswide. |