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Description |
This program introduces future managers to the ins and outs of
running an information technology lab, such as
- Corralling and training a reliable staff
- Consulting with campus clients
- Communicating their plans across
campus
- Conducting customer
surveys
- Implementing ICT-based data-gathering and management tools
Database applications are developed in collaboration and shared among the
participants. Seminar
participants (2-3 per organization) are expected to routinely discuss management issues and
share/compare their data with colleagues and coaches from other universities in Nigeria and the
U.S. This is conducted via email and the Internet. The goal is that
participants can manage their
current staff, create global support networks and improve the delivery of
services on their campuses. |
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Background Information |
An organization is only as effective as its leaders. The manager who understands the ongoing repair and maintenance of those
systems is much more likely to procure adequate funding from those who
control the purse strings. Decision
management tools - like
databases, spreadsheets, project management software, and customer
satisfaction surveys - can unlock leaders' potential to create
discipline and consistency in projects campuswide.
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