Technical Support

We are in the process of creating a site where you can create eGranary Support Tickets.  You will also be able to check on the status and update information about current support requests.  While we are working on this page, you can continue to request support using these methods:

 phone:  319-335-2200
 fax: 319-335-5374
 email: support@widernet.org

As always, it is helpful if you tell us what kind of eGranary you have,  approx when you received it and a detailed explanation of the problem you are experiencing.  This includes pasting in any error messages you observed.

eGranary Support Team