Executive Summary

USIA /GTC Assessment of 
Internet Connectivity Needs of Nigerian Universities  

By Cliff Missen, MA -- University of Iowa

 


 

The Need for Internet Connectivity 

Nigerian universities have been practically decimated by the past two decades of economic and political upheaval.  The Nigerian university system, once well respected around the globe and envied by others in Africa, has been reduced to a shadow of its former self.  Now it is left to a new generation of university administrators and professors to rebuild their capacity and their reputation.

Nigeria's much heralded return to democratic rule in 1999 has left many in the academic community hopeful that they will once again have the resources and the freedom to reinvent their teaching and research missions.  Nigerian universities remain essentially unscathed by the digital revolution that has swept through Western academia in the past decade.  In the digital realm, the Nigerian university represents a blank slate. 

In most countries, the universities are depended upon to deliver to the marketplace and ever-growing cadre of young professionals who have mastered digital technologies and henceforth diffuse them into the public and private sectors.  While many Nigerian universities offer one form or another of a computer science program, few of their graduates can offer contemporary or relevant expertise and very few have had practical experience with modern equipment and software.  

Given the radical and rapid technological change and the increased and intensive digitization of virtually every realm our human endeavor, it is imperative that the next generation of Nigerian professionals have broad understanding and practical skills with these digital technologies.  

At the same time Nigerian scholars and researchers need to have access to the enormous wealth of online information, scholarly journals, and digital collaboration opportunities if they are not to be rendered irrelevant in the world of modern academia.  

Yet providing Internet connectivity and e-mail access to the hundreds of thousands of Nigerian academics is a formidable challenge.  While it may be tempting to look to an outside source for an off-the-shelf and immediate solution, the key to sustainable and economical growth in these areas lie in developing Nigerian capacity to build, support, and expand upon these systems.  

So the overarching aim of any project in this area should be to develop the capacity to develop and maintain digital communication technologies at Nigerian universities while at this same time encouraging and developing partnerships with the public and private sector to create broader opportunities for students to gain practical expertise.

 

The State of Internet Connectivity at Nigerian Universities

Only one university in Nigeria, Ile-Ife, has direct Internet access at this point.  They have a satellite connection, set up by a contractor for the national telecommunications monopoly, NITEL, which delivers -- on a good day -- up to 64K of bandwidth.  On a bad day (and it appears that most days are bad days) their connection is inconsistent, and slow.  The university pays (when it is able to pay) an amount equal to four times the going rate for international satellite connectivity.

Several universities use a telephone-based email system sponsored by the National Universities Commission (NUC) that routes email through the International Center for Applied Physics in Trieste, Italy.  Others have a handful of email accounts with Nigerian Internet service providers.  However, the NUC email system has frequent outages -- sometimes lasting up to six weeks -- largely because of their dependence upon NITEL.   As well, it is not uncommon to hear the customers of the handful of Nigerian ISPs complain of having to dial hundreds of times over several days to gain a connection.  Testing of ISP connections revealed speeds of up to 14,000 baud, but most often the connection is so slow as to make it impossible to open a Web page without being timed out repeatedly.

Four of the universities visited have intentions to install satellite ground stations, but only two have gone so far as to collect bids from vendors and prepare a plan.   Satellite connectivity is the only current viable option for most Nigerian universities since the telephone infrastructure is in poor condition and the distance between campuses is great.  Two federal universities – with over 10,000 students apiece -- reportedly operate without a single functioning phone.  Most institutions subsist with a handful of working telephones and barely functioning intercom lines.  

All Nigerian universities face a major hurdle in connecting to the Internet via satellite: licensing.  The Nigerian Communications Commission (NCC), which is charged by the Ministry of Communications to authorize new satellite installations, currently charges $42million for permission to connect with Internet services outside of Nigeria.  The only internal option for Internet connectivity is the national telecommunications monopoly, NITEL.  However, NITEL’s connection to the Internet is severely limited and overburdened already.  Those who use NITEL’s Internet service report dramatic delays and frequent outages. 

While the new democratically-elected government is making telecommunications a priority, it is expected to take years before most of the trappings of conventional Western Internet connectivity – leased lines, T1 connections, ASDL, etc. – will be available in Nigeria.

 

Potential Solutions 

There's no doubt that Nigerian universities need to be connected to the Internet, but the problem, while it may appear to be technical, has both a hardware and a human component.

Virtually every person interviewed decried the lack of computer and network expertise in the country.  Universities that have tried to train a cadre of technologists find themselves in a losing battle as the private sector poaches their skilled staff members.  Administrators at each university expressed frustration at not even knowing what questions to ask.

So beyond assisting Nigerian universities with hardware and Internet bandwidth, it has proven equally imperative to provide capacity building assistance.  From decision-makers to librarians to lecturers, the entire academy needs exposure to the potential and practicalities of implementing digital communication technologies.

Hence, consultations with the National Universities Commission, the one organization capable of formulating a cohesive connectivity strategy for the federal universities, focused on both putting the hardware into place while training the technologists to make the process sustainable.  

In conjunction with the National Universities Commission and the more general consultations with potential partner universities, a plan was designed which integrated both technical and capacity-building components.  This plan, estimated to cost $1million USD, would place satellite receivers at eight prominent universities around Nigeria and provide walk-in, drive-in, or dial-in Internet access to every academic in the federal university system.  This plan would also provide for training of satellite technologists.

See the NUC Satellite Proposal for more details.

An additional proposal to provide capacity building in networking and using the Internet, as well as create U.S. institutional linkages, was developed.  This proposal would provide both "on-seat" and U.S.-based training for university decision-makers, technologists, and innovators.  By focusing on developing a digital culture at universities as well as promoting inter-university cooperation and discourse, this proposal seeks to hasten the adoption process by promoting best practices. 

See the Nigerian Universities Digitization Project Proposal for more details.

 

Other Issues 

As mentioned earlier, Nigeria's telecommunication policies are dramatically hindering progress towards Internet connectivity for all sectors, but most especially the universities.  Whatever assistance the U.S. might be able to provide in terms of informing policy makers or providing high-level contact with prominent Internet advocates might help to clear the way for the universities to proceed.  Several universities have indicated they would have the wherewithal to connect immediately if they could overcome the prohibitive licensing fee.

Finally, it does not hurt to mention the fantastic democratizing potential of the Internet.  At the University of Jos, the Computer Centre staff was able to take a single unreliable telephone connection and turn it into a communication link that connected 1,200 people at UNIJOS with the nearly billion individuals around the world who have access to email.  The Centre reported sending 5,000 messages a month out to the Internet.  Those using the UNIJOS email system were emphatic in making the point that they had no other means of reliable communication with their colleagues in the outside world and that the news and tools they gleaned from their email was as good as gold in an information-starved environment.

 


 

More Detailed Reports

The following documents contain links to detailed reports on the ten institutions and three Internet Service Providers visited between October 10 and October 20, 1999.  They also include links to an ambitious plan to create Internet connectivity across the NUC universities as well as several documents describing relevant issues.  There are two ways to view the documents:

Chronological Itinerary

Index of Documents